External reporting¶

In this chapter you have found lots of useful explanation about reporting within Engage. Very useful but with two underlying assumptions: 1. You want to report directly on your "production" Engage database with real-time data 2. You only want to report on data in Engage, not on any data from other applications or combined data from many applications.

There are also lots of possibilities to create reports, dashboard or data transformations outside Engage using tools like Metabase, Tableau, Power BI, RapidMiner, Pentaho to name just a few! There are many tools that can produce reports, overviews, dahsboards etc. The Engage database is accessible with these kind of tools, either with a direct link to the MySQL or Maria database or potentially with the Engage API.

Explaining how to do this is outside the scope of this document but if you do not have the necessary skills within your organization you can always contact your Engage experts (or whoever supports you with Engage or reporting).